citPEAK is extending their team in Cairo with a Customer Success Manager - German Account.

Job Description

• Advice and support users after they become customers.
• Proactively demonstrate possible use cases and best practices.
• Provide Technical and Product Support.
• Responsible for developing customer relationships that promote retention and loyalty with existing customers.
• Be the interface between existing customers and sales teams.

Profile

• C1/C2 German language skills are a must.
• Sales-oriented, sociable, and flexible personality.
• Strong PC user skills.
• Ability to learn and self-motivation.
• Experience in phone business conversations and in attracting new customers.
• A basic understanding of software products and business processes is a plus.

Benefits

• Attractive fixed salary per month.
• Attractive target-based commission
• Social and Health Insurance
• Transportation Allowance
• 2 days weekend: Saturday and Sunday
• One fixed shift 9 hours (8 net hours + 1-hour break)
• Personal and professional development system

If you are interested kindly send us your CV to: jobs@citpeak.com mentioning in the subject: “Customer success Manager - German Account.”